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The recently concluded GITEX Global 2025 in Dubai was more than a technology
showcase; it was a statement of intent. At the 45th edition of this global
technology exhibition, the UAE positioned itself as a frontrunner in digital
transformation, artificial intelligence, and public-sector innovation. With over 6,800
exhibitors, 2,000 startups, and participants from 180 countries, the event reflected the
UAE’s growing role as a hub for innovation, investment, and talent.
Smart Governance and Public Service Innovation
TAMM AutoGov – The AI Public Servant
At GITEX Global 2025, Abu Dhabi unveiled TAMM AutoGov, hailed as the world’s
first AI-powered public servant. The system integrates machine learning with
government service databases to handle day-to-day administrative requests such as
renewing driver’s licenses, paying utility bills, and validating documents. It learns from
previous interactions to improve response accuracy, allowing services to be delivered
autonomously without human oversight. TAMM AutoGov represents the UAE’s next
leap in digital governance where artificial intelligence moves from being a support tool to
an active decision-making partner in service delivery, boosting both efficiency and
citizen satisfaction.
Dubai Police Smart Patrol and Automated Stations
Dubai Police showcased 12 new AI-driven innovations at GITEX 2025, including smart
patrol vehicles capable of identifying wanted cars and visa violators using onboard
analytics and camera systems. These vehicles connect directly to a centralized command
center, feeding real-time data to enhance urban safety. Alongside them, Dubai’s Smart
Police Stations (SPS) open 24 hours a day now offer more than 40 services such as filing
complaints, reporting accidents, and paying fines, all without human staff. Together,
these initiatives illustrate the UAE’s vision for tech-enabled policing: faster responses,
predictive crime prevention, and a seamless experience for residents and visitors alike.
AI-Powered Work Permit Processing (MoHRE)
The Ministry of Human Resources and Emiratization (MoHRE) introduced an
automated system, nicknamed “Eye,” that uses AI to review and approve work permits
with zero human intervention. It verifies identity documents, checks employer
compliance, and screens applications against national labour databases within seconds.
This approach minimizes processing errors and reduces turnaround time from days to
minutes. For a country with a large expatriate workforce, such automation strengthens
transparency, compliance, and worker protection. The system reflects the UAE’s broader
strategy: embedding intelligent automation into administrative frameworks to enhance
labour governance and streamline employer-employee interactions.
Digital Dubai’s Expanded Smart Governance Partnerships
Beyond individual technologies, Digital Dubai used GITEX 2025 to announce 22 new
memoranda of understanding (MoUs) with international tech firms and government
agencies. These agreements aim to accelerate data integration, blockchain-based
authentication, and AI-driven public-sector analytics. The partnerships are central to the
“One Dubai” digital strategy, which seeks to unify government platforms under a
single digital identity system. By fostering cooperation between public and private
sectors, Dubai is building the foundations of a fully networked government that
prioritizes user experience, secure data sharing, and real-time performance monitoring
across every arm of civic administration.
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