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Dr Robert Amesiya, the Medical Director of the Upper West Regional Hospital, has identified power fluctuation as the biggest threat to equipment and delay in health service delivery to patients and clients who patronised the facility.
“Our biggest challenge now has to do with power fluctuation,” he said, pointing out that much as there was the need for quality and efficient human resources, there was equally the need for functional gadgets to deliver service.
He explained that most of the equipment at the facility was modern ones and was more sensitive to power fluctuation, which served as a risk to the equipment due to interference by other users. Dr. Amesiya raised this concern during the Upper West Regional Hospital’s Annual Staff Awards Event at the forecourt of the hospital at the weekend.
It was on the theme: “Recognising and celebrating our hardworking staff”. He appealed to the Ministry of Energy to consider providing a separate power line for the hospital to enhance reliable supply of electricity, noting that there were some workers whose contributions were immeasurable and needed to be awarded to show recognition and gratitude to encourage others to also contribute their best to enhance efficiency.
Dr Amesiya said issues of punctuality, interpersonal relationship, clients care and service and discipline towards patients were some of the criteria used in selecting the awardees. He said gone were those days when patients and clients came to report about the bad behaviours of staff to the authorities, but now some patients and clients were also coming to recommend the staff who had gone extra mile to bring smiles and happiness to them to the authorities.
Dr. Amesiya appealed to stakeholders to sustain the support that they were providing for the hospital, to enable the authorities to continue to organise such events to encourage competition to improve service delivery.
He said the hospital had a bright future as far as the quality of the staff and equipment were concerned, saying, “I am surprised that we have come all this far even without seed capital to operate with”. He expressed hope that with the government’s support and that of other stakeholders, and right attitude and environment, the hospital would achieve more than expected.
He encouraged the staff to continue to put in their best to warrant their demands for more support from the government and stakeholders saying, “our healthcare delivery would also be measured by them”. Dr. Amesiya therefore advised the staff to always sustain discipline and hard work to promote the good name of the hospital through the provision of quality healthcare services to the people.
Source: GNA
